mobilebroken/nflg-mobilebroken-repository/src/main/resources/mapper/TicketMapper.xml

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE mapper PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN" "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
<mapper namespace="com.nflg.mobilebroken.repository.mapper.TicketMapper">

    <sql id="searchWhereCondition">
        <if test="request.areaIds!=null">
            AND u.area_id IN
            <foreach collection="request.areaIds" item="areaId" open="(" separator="," close=")">
                #{areaId}
            </foreach>
        </if>
        <if test="request.title!=null and request.title!=''">
            AND (t.title LIKE CONCAT('%', #{request.title}, '%') OR t.no LIKE CONCAT('%', #{request.title}, '%'))
        </if>
        <if test="request.deviceNo!=null and request.deviceNo!=''">
            AND t.device_no LIKE CONCAT('%', #{request.deviceNo}, '%')
        </if>
        <if test="request.component!=null and request.component!=''">
            AND t.component=#{request.component}
        </if>
        <if test="request.state!=null">
            AND t.state=#{request.state}
        </if>
        <if test="request.startTime!=null">
            AND t.create_time>=#{request.startTime}
        </if>
        <if test="request.endTime!=null">
            AND t.create_time &lt; #{request.endTime}
        </if>
    </sql>

    <sql id="adminSearchWhereCondition">
        <where>
            t.state!=4
            <if test="!request.ticketManager">
                AND FIND_IN_SET(#{userId},t.handle)>0
            </if>
            <if test="request.state!=null">
                AND t.state=#{request.state}
            </if>
            <if test="request.urgency!=null">
                AND t.urgency=#{request.urgency}
            </if>
            <if test="request.component!=null and request.component!=''">
                AND t.component=#{request.component}
            </if>
            <if test="request.handleUserName!=null and request.handleUserName!=''">
                AND t.handle_name LIKE CONCAT('%', #{request.handleUserName}, '%')
            </if>
            <if test="request.companyId!=null">
                AND u.company_id=#{request.companyId}
            </if>
            <if test="request.areaId!=null">
                AND u.area_id=#{request.areaId}
            </if>
            <if test="request.question!=null and request.question!=''">
                AND t.question=#{request.question}
            </if>
            <if test="request.warrantyStatus!=null">
                AND d.warranty_state=#{request.warrantyStatus}
            </if>
            <if test="request.startTime!=null">
                AND t.create_time>=#{request.startTime}
            </if>
            <if test="request.endTime!=null">
                AND t.create_time &lt;= #{request.endTime}
            </if>
            <if test="request.title!=null and request.title!=''">
                AND (t.title LIKE CONCAT('%', #{request.title}, '%') OR t.no LIKE CONCAT('%', #{request.title}, '%'))
            </if>
            <if test="request.deviceNo!=null and request.deviceNo!=''">
                AND t.device_no LIKE CONCAT('%', #{request.deviceNo}, '%')
            </if>
            <if test="request.createUserName!=null and request.createUserName!=''">
                AND d.customer_name LIKE CONCAT('%', #{request.createUserName}, '%')
            </if>
        </where>
    </sql>

    <select id="searchMy" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
        SELECT t.*,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName',IF(tf.id IS NULL, false, true) AS 'followed'
        ,u.`name` AS 'createBy',t.handle
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=0
        WHERE t.user_id=#{userId} AND t.state!=4
        <include refid="searchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

    <select id="searchFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
        SELECT t.*,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName',true AS 'followed',u.`name` AS 'createBy',true AS 'followed',t.handle
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.from=0
        WHERE tf.user_id=#{userId} AND t.state!=4
        <include refid="searchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

    <select id="searchArea" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
        SELECT t.*,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName',IF(tf.id IS NULL, false, true) AS 'followed'
        ,u.`name` AS 'createBy',t.handle
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=0
        WHERE t.state!=4 AND u.company_id IN
        <foreach collection="companyIds" item="companyId" open="(" separator="," close=")">
            #{companyId}
        </foreach>
        <include refid="searchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

    <select id="searchFromAdmin" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
        SELECT t.id,t.`no`,t.title,t.state,t.urgency,t.component,t.question,t.solution,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName'
        ,d.customer_name AS 'companyName',u.company_id AS 'companyId',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
        ,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
        ,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed',auc.user_name AS 'cqm'
        ,t.solve_time AS 'closeTime',u.name AS 'primaryUserName',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
        ,t.handle_name AS 'handle'
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_customer c ON u.company_id=c.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        LEFT JOIN device d ON t.device_no=d.device_no AND d.data_valid_state=1
        LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
        LEFT JOIN dictionary_item di ON d.warranty_state=di.id
        LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
        LEFT JOIN admin_user auc ON t.cqm=auc.id
        LEFT JOIN admin_user auh ON t.current_handle=auh.id
        <include refid="adminSearchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

<!--    <select id="completeTicket">-->
<!--        UPDATE ticket-->
<!--        SET state=2,update_time=NOW()-->
<!--        WHERE state=1 AND FIND_IN_SET(#{userId},handle)>0 AND id IN-->
<!--        <foreach collection="ids" item="id" open="(" separator="," close=")">-->
<!--            #{id}-->
<!--        </foreach>-->
<!--    </select>-->

    <select id="searchAllFromAdmin" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
        SELECT t.id,t.`no`,t.title,t.state,t.urgency,t.component,t.question,t.solution,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName'
        ,d.customer_name AS 'companyName',u.company_id AS 'companyId',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
        ,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
        ,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed',auc.user_name AS 'cqm'
        ,t.solve_time AS 'closeTime',u.name AS 'primaryUserName',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
        ,t.handle_name AS 'handle'
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_customer c ON u.company_id=c.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        LEFT JOIN device d ON t.device_no=d.device_no AND d.data_valid_state=1
        LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
        LEFT JOIN dictionary_item di ON d.warranty_state=di.id
        LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
        LEFT JOIN admin_user auc ON t.cqm=auc.id
        LEFT JOIN admin_user auh ON t.current_handle=auh.id
        <include refid="adminSearchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

    <select id="searchFromAdminAndFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
        SELECT t.id,t.`no`,t.title,t.state,t.urgency,t.component,t.question,t.solution,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName'
        ,d.customer_name AS 'companyName',u.company_id AS 'companyId',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
        ,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
        ,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed',auc.user_name AS 'cqm'
        ,t.solve_time AS 'closeTime',u.name AS 'primaryUserName',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
        ,t.handle_name AS 'handle'
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_customer c ON u.company_id=c.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
        LEFT JOIN device d ON t.device_no=d.device_no AND d.data_valid_state=1
        LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
        LEFT JOIN dictionary_item di ON d.warranty_state=di.id
        LEFT JOIN admin_user auc ON t.cqm=auc.id
        LEFT JOIN admin_user auh ON t.current_handle=auh.id
        <include refid="adminSearchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

    <select id="searchAllFromAdminAndFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
        SELECT t.id,t.`no`,t.title,t.state,t.urgency,t.component,t.question,t.solution,IF(u.is_primary,a1.area_name,a2.`name`) AS 'areaName'
        ,d.customer_name AS 'companyName',u.company_id AS 'companyId',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
        ,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',IF(tf.id IS NULL, false, true) AS 'followed'
        ,auc.user_name AS 'cqm',t.solve_time AS 'closeTime',u.name AS 'primaryUserName',auh.user_name AS 'currentHandle'
        ,dt.cqm_person_name AS 'cqms',t.handle_name AS 'handle'
        FROM ticket t
        LEFT JOIN app_user u ON t.user_id=u.id
        LEFT JOIN t_base_customer c ON u.company_id=c.id
        LEFT JOIN t_base_area a1 ON u.area_id=a1.id
        LEFT JOIN app_area a2 ON u.area_id=a2.id
        INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
        LEFT JOIN device d ON t.device_no=d.device_no AND d.data_valid_state=1
        LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
        LEFT JOIN dictionary_item di ON d.warranty_state=di.id
        LEFT JOIN admin_user auc ON t.cqm=auc.id
        LEFT JOIN admin_user auh ON t.current_handle=auh.id
        <include refid="adminSearchWhereCondition"/>
        ORDER BY t.id DESC
    </select>

    <select id="getAdminFavorites" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
        SELECT t.id,t.no,t.title
        FROM ticket_follow tf
                 INNER JOIN ticket t ON tf.ticket_id=t.id
        WHERE tf.`from`=1 AND tf.favorites_id=#{favoritesId}
    </select>
</mapper>