diff --git a/nflg-mobilebroken-admin/src/main/java/com/nflg/mobilebroken/admin/controller/TicketController.java b/nflg-mobilebroken-admin/src/main/java/com/nflg/mobilebroken/admin/controller/TicketController.java
index 43953f81..a67a1e0e 100644
--- a/nflg-mobilebroken-admin/src/main/java/com/nflg/mobilebroken/admin/controller/TicketController.java
+++ b/nflg-mobilebroken-admin/src/main/java/com/nflg/mobilebroken/admin/controller/TicketController.java
@@ -1250,24 +1250,22 @@ public class TicketController extends ControllerBase {
         VUtils.trueThrowBusinessError(Objects.isNull(ticket)).throwMessage("工单不存在");
         VUtils.trueThrowBusinessError(!Objects.equals(ticket.getState(), TicketState.Processing.getState()))
                 .throwMessage("当前工单状态不允许请求通话");
-        Integer handlerUserId = Arrays.stream(ticket.getHandle().split(",")).map(Integer::parseInt).findFirst().get();
-        if (StrUtil.equals(Constant.FROM_APP, ticket.getUserPlatform())) {
-            VUtils.trueThrowBusinessError(!Objects.equals(AdminUserUtil.getUserId(), handlerUserId))
-                    .throwMessage("不是工单主负责人无权限呼叫");
-        } else {
-            VUtils.trueThrowBusinessError(!Objects.equals(ticket.getUserId(), AdminUserUtil.getUserId()) && !Objects.equals(AdminUserUtil.getUserId(), handlerUserId))
-                    .throwMessage("无权限呼叫");
-        }
-        boolean userIdCreate = StrUtil.equals(ticket.getUserPlatform(), Constant.FROM_ADMIN) && Objects.equals(ticket.getUserId(), AdminUserUtil.getUserId());
+        List<Integer> handlerUserIds = Arrays.stream(ticket.getHandle().split(",")).map(Integer::parseInt).collect(Collectors.toList());
+        VUtils.trueThrowBusinessError(!(handlerUserIds.contains(AdminUserUtil.getUserId())
+                        || (StrUtil.equals(ticket.getUserPlatform(), Constant.FROM_APP)
+                        && Objects.equals(AdminUserUtil.getUserId(), ticket.getUserId()))))
+                .throwMessage("无权限呼叫");
+        Integer handlerUserId = handlerUserIds.get(0);
+        boolean userIsCreate = StrUtil.equals(ticket.getUserPlatform(), Constant.FROM_ADMIN) && Objects.equals(ticket.getUserId(), AdminUserUtil.getUserId());
         Integer sendUserId = 0, receiveUserId = 0;
         String sendUserFrom, receiveUserFrom;
-        if (userIdCreate) {
+        if (userIsCreate) {
             sendUserId = ticket.getUserId();
             receiveUserId = handlerUserId;
             sendUserFrom = Constant.FROM_ADMIN;
             receiveUserFrom = Constant.FROM_ADMIN;
         } else {
-            sendUserId = handlerUserId;
+            sendUserId = AdminUserUtil.getUserId();
             receiveUserId = ticket.getUserId();
             sendUserFrom = Constant.FROM_ADMIN;
             receiveUserFrom = Constant.FROM_APP;