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1455 GFGD-202604210008，工单里带出的服务代理商公司不对，目前带出了资产的代理商，应该得带出资产的服务代理商才对。带出的区域辽宁也不对。

This commit is contained in:
10002617 2026-05-19 10:32:07 +08:00
parent 3d3e429cf9
commit 8193f0021f
18 changed files with 437 additions and 28 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

2
nflg-mobilebroken-cfs-app/src/main/java/com/nflg/mobilebroken/cfs/controller/TicketController.java
View File

@ -342,11 +342,13 @@ public class TicketController extends ControllerBase {
if (Objects.nonNull(part)) {
vo.setComponent(part.getPartName());
}
vo.setPrimaryUserName(companyName);
} else {
GongfuDevicePart part = part1Service.getByIdAndLanguage(ticket.getComponentId(), MultilingualUtil.getLanguage());
if (Objects.nonNull(part)) {
vo.setComponent(part.getPartName());
}
vo.setPrimaryUserName(ticket.getAgencyCompanyName());
}
vo.setCanReopen((StrUtil.equals(ticket.getUserPlatform(), AppUserUtil.getFrom()) && Objects.equals(ticket.getUserId(), AppUserUtil.getUserId()))
&& Objects.equals(ticket.getState(), TicketState.ProcessingCompleted.getState())

10
nflg-mobilebroken-common/src/main/java/com/nflg/mobilebroken/common/pojo/dto/TicketDTO.java
View File

@ -153,4 +153,14 @@ public class TicketDTO {
* 产量
*/
private String throughput;
/**
* 代理公司编码
*/
private String agencyCompanyCode;
/**
* 代理公司名称
*/
private String agencyCompanyName;
}

4
nflg-mobilebroken-common/src/main/java/com/nflg/mobilebroken/common/pojo/vo/AnonymousTicketSearchVO.java
View File

@ -53,9 +53,9 @@ public class AnonymousTicketSearchVO {
private String equipmentModel;
/**
* 代理商
* 服务代理商
*/
private String agentName;
private String serviceAgentName;
/**
* 客户

5
nflg-mobilebroken-common/src/main/java/com/nflg/mobilebroken/common/pojo/vo/DeviceInfoVO.java
View File

@ -65,4 +65,9 @@ public class DeviceInfoVO {
* 产品线
*/
private String productLine;
private String serviceAgentCode;
private String serviceAgentName;
}

2
nflg-mobilebroken-common/src/main/java/com/nflg/mobilebroken/common/pojo/vo/DispatchVO.java
View File

@ -81,7 +81,7 @@ public class DispatchVO {
/**
* 代理商名称
*/
private String agentName;
private String serviceAgentName;
/**
* 计划开始日期

8
nflg-mobilebroken-gongfu/src/main/java/com/nflg/mobilebroken/gongfu/controller/DispatchController.java
View File

@ -13,6 +13,7 @@ import com.nflg.mobilebroken.common.constant.TicketState;
import com.nflg.mobilebroken.common.pojo.ApiResult;
import com.nflg.mobilebroken.common.pojo.PageData;
import com.nflg.mobilebroken.common.pojo.request.*;
import com.nflg.mobilebroken.common.pojo.vo.DeviceInfoVO;
import com.nflg.mobilebroken.common.pojo.vo.DispatchVO;
import com.nflg.mobilebroken.common.pojo.vo.FileUploadVO;
import com.nflg.mobilebroken.common.pojo.vo.GongfuFileVO;
@ -79,6 +80,8 @@ public class DispatchController extends ControllerBase {
@Resource
private IDictionaryItemService dictionaryItemService;
@Resource
private IGongfuDeviceService deviceService;
/**
* 新增派工单
*/
@ -86,6 +89,7 @@ public class DispatchController extends ControllerBase {
public ApiResult<Void> add(@Valid @RequestBody DispatchAddRequest request) {
VUtils.trueThrowBusinessError(!Objects.equals(request.getType(), 4) && StrUtil.isBlank(request.getDeviceNo()))
.throwMessage("机台编号需必填");
DeviceInfoVO device = deviceService.getByDeviceNo(request.getDeviceNo());
GongfuDispatch dispatch = new GongfuDispatch()
.setTitle(request.getTitle())
.setType(request.getType())
@ -103,7 +107,9 @@ public class DispatchController extends ControllerBase {
.setCreateById(AdminUserUtil.getUserId())
.setCreateBy(AdminUserUtil.getUserName())
.setCreateTime(LocalDateTime.now())
.setCode(genCode(dispatchService.getMaxCode()));
.setCode(genCode(dispatchService.getMaxCode()))
.setAgencyCompanyCode(device.getServiceAgentCode())
.setAgencyCompanyName(device.getServiceAgentName());
if (Objects.nonNull(request.getActualStartDate())) {
dispatch.setActualStartDate(DateTimeUtil.format(request.getActualStartDate(), "yyyy-MM-dd"));
}

27
nflg-mobilebroken-gongfu/src/main/java/com/nflg/mobilebroken/gongfu/controller/TicketController.java
View File

@ -1,5 +1,6 @@
package com.nflg.mobilebroken.gongfu.controller;
import cn.hutool.core.bean.BeanUtil;
import cn.hutool.core.collection.CollectionUtil;
import cn.hutool.core.convert.Convert;
import cn.hutool.core.lang.Validator;
@ -18,6 +19,8 @@ import com.nflg.mobilebroken.common.pojo.request.*;
import com.nflg.mobilebroken.common.pojo.vo.*;
import com.nflg.mobilebroken.common.util.*;
import com.nflg.mobilebroken.gongfu.annotation.ApiMark;
import com.nflg.mobilebroken.gongfu.pojo.vo.GongfuTicketReportVO;
import com.nflg.mobilebroken.gongfu.pojo.vo.GongfuTicketVO;
import com.nflg.mobilebroken.gongfu.pojo.vo.SolutionImageVO;
import com.nflg.mobilebroken.gongfu.publisher.TicketEventPublisher;
import com.nflg.mobilebroken.gongfu.service.ShengWangService;
@ -29,6 +32,7 @@ import com.nflg.mobilebroken.starter.service.UniPushService;
import com.nflg.mobilebroken.starter.service.impl.AliYunTranslate;
import com.nflg.mobilebroken.starter.service.impl.DeepSeekTranslate;
import lombok.extern.slf4j.Slf4j;
import org.apache.commons.compress.utils.Lists;
import org.apache.poi.ss.usermodel.*;
import org.apache.poi.ss.util.CellRangeAddress;
import org.apache.poi.ss.util.RegionUtil;
@ -299,14 +303,14 @@ public class TicketController extends ControllerBase {
return ApiResult.success(partService.getSimpleList(name));
}
// /**
// * 获取所有设备代理商
// * @return 代理商列表
// */
// @GetMapping("getDeviceAgents")
// public ApiResult<List<DeviceAgentVO>> getDeviceAgents() {
// return ApiResult.success(deviceService.getAgents());
// }
/**
* 获取所有设备服务代理商
* @return 代理商列表
*/
@GetMapping("getDeviceAgents")
public ApiResult<List<DeviceAgentVO>> getDeviceAgents() {
return ApiResult.success(deviceService.getAgents());
}
/**
* 搜索工单
@ -409,7 +413,8 @@ public class TicketController extends ControllerBase {
public void exportSearchTicket(HttpServletResponse response, @Valid @RequestBody AdminTicketSearchRequest request) throws IOException {
request.setPageSize(Integer.MAX_VALUE);
List<AdminTicketVO> datas = ticketService.exportSearch(request);
EecExcelUtil.export("工单", "sheet1", datas, response);
List<GongfuTicketVO> vos = BeanUtil.copyToList(datas, GongfuTicketVO.class);
EecExcelUtil.export("工单", "sheet1", vos, response);
}
/**
@ -748,7 +753,7 @@ public class TicketController extends ControllerBase {
.setUrgency(ticket.getUrgency())
.setSolveTime(ticket.getSolveTime())
.setDeviceTypeSub(device.getDeviceTypeSub())
.setPrimaryUserName(device.getAgentName())
.setPrimaryUserName(ticket.getAgencyCompanyName())
.setImages(getFileVOs(ticket.getImages()))
.setAttachments(getFileVOs(ticket.getAttachments()))
.setCreateUserId(ticket.getUserId())
@ -1060,7 +1065,7 @@ public class TicketController extends ControllerBase {
public void exportTicketReport(HttpServletResponse response, @Valid @RequestBody AdminTicketSearchRequest request) throws IOException {
request.setPageSize(Integer.MAX_VALUE);
List<AdminTicketVO> datas = ticketService.exportSearch(request);
EecExcelUtil.export("工单报表", "sheet1", Convert.toList(AdminTicketReportVO.class, datas), response);
EecExcelUtil.export("工单报表", "sheet1", Convert.toList(GongfuTicketReportVO.class, datas), response);
}
/**

4
nflg-mobilebroken-gongfu/src/main/java/com/nflg/mobilebroken/gongfu/pojo/dto/DispatchDTO.java
View File

@ -99,8 +99,8 @@ public class DispatchDTO {
/**
* 代理商名称
*/
@ExcelColumn("代理商名称")
private String agentName;
@ExcelColumn("服务代理商")
private String serviceAgentName;
/**
* 计划开始日期

105
nflg-mobilebroken-gongfu/src/main/java/com/nflg/mobilebroken/gongfu/pojo/vo/GongfuTicketReportVO.java Normal file
View File

@ -0,0 +1,105 @@
package com.nflg.mobilebroken.gongfu.pojo.vo;
import cn.hutool.core.util.StrUtil;
import com.fasterxml.jackson.annotation.JsonIgnore;
import com.nflg.mobilebroken.common.constant.TicketState;
import com.nflg.mobilebroken.common.constant.TicketUrgency;
import lombok.Data;
import org.ttzero.excel.annotation.ExcelColumn;
import org.ttzero.excel.annotation.IgnoreExport;
import java.time.LocalDate;
import java.time.LocalDateTime;
import java.time.temporal.ChronoUnit;
import java.util.Objects;
@Data
public class GongfuTicketReportVO {
//工单编号
@ExcelColumn("工单编号")
private String no;
//解决状态
@ExcelColumn("解决状态")
private String stateDesc;
//紧急程度
@IgnoreExport
@JsonIgnore
private Byte urgency;
//紧急程度
@ExcelColumn("紧急程度")
private String urgencyDesc;
//设备编号
@ExcelColumn("设备编号")
private String deviceNo;
//设备类型
@ExcelColumn("设备类型")
private String deviceType;
//使用时长
@ExcelColumn("使用时长(小时)")
private Integer useTime;
//代理商
@ExcelColumn("服务代理商")
private String agentName;
//客户
@ExcelColumn("客户")
private String customerName;
//提交时间
@ExcelColumn("提交时间")
private LocalDate createTime;
//根本原因分析
@IgnoreExport
private String reason;
//工单状态
@JsonIgnore
@IgnoreExport
private Byte state;
//处理完成时间
@JsonIgnore
@IgnoreExport
private LocalDateTime completeTime;
//处理时长
@ExcelColumn("处理时长")
private Long processingTime;
public String getUrgencyDesc() {
if (Objects.isNull(urgency)) {
return "";
}
return TicketUrgency.findByValue(urgency).getDescription();
}
public String getReason() {
return StrUtil.subWithLength(reason, 0, 10);
}
public String getReason1() {
return reason;
}
//根本原因分析
@ExcelColumn("根本原因分析")
private String reason1;
public Long getProcessingTime() {
if (TicketState.Processing.getState().compareTo(state)>=0){
return ChronoUnit.DAYS.between(createTime,LocalDateTime.now().toLocalDate())+1;
}
if (TicketState.Closed.getState().compareTo(state)>=0) {
return ChronoUnit.DAYS.between(completeTime, LocalDateTime.now()) + 1;
}
return null;
}
}

234
nflg-mobilebroken-gongfu/src/main/java/com/nflg/mobilebroken/gongfu/pojo/vo/GongfuTicketVO.java Normal file
View File

@ -0,0 +1,234 @@
package com.nflg.mobilebroken.gongfu.pojo.vo;
import cn.hutool.core.collection.CollectionUtil;
import cn.hutool.core.util.StrUtil;
import com.fasterxml.jackson.annotation.JsonIgnore;
import com.nflg.mobilebroken.common.constant.TicketAccidentLevel;
import com.nflg.mobilebroken.common.constant.TicketState;
import com.nflg.mobilebroken.common.constant.TicketUrgency;
import com.nflg.mobilebroken.common.pojo.vo.TicketEvaluateVO;
import lombok.Data;
import org.ttzero.excel.annotation.ExcelColumn;
import org.ttzero.excel.annotation.IgnoreExport;
import java.time.LocalDateTime;
import java.time.temporal.ChronoUnit;
import java.util.Objects;
@Data
public class GongfuTicketVO {
//工单id
@IgnoreExport
private Long id;
//工单编号
@ExcelColumn("工单编号")
private String no;
//工单标题
@ExcelColumn("标题")
private String title;
@ExcelColumn("标题翻译")
private String titleTranslate = "";
//工单状态
@JsonIgnore
@IgnoreExport
private Byte state;
//解决状态
@ExcelColumn("解决状态")
private String stateDesc;
//紧急程度
@IgnoreExport
@JsonIgnore
private Byte urgency;
//紧急程度
@ExcelColumn("紧急程度")
private String urgencyDesc;
//问题部位
@ExcelColumn("问题部位")
private String component;
//问题类型
@ExcelColumn("问题类型")
private String question;
//根本原因分析
@IgnoreExport
private String reason;
public String getReason() {
return StrUtil.subWithLength(reason, 0, 10);
}
//根本原因分析
@JsonIgnore
@ExcelColumn("根本原因分析")
private String reason1;
public String getReason1() {
return reason;
}
//代理区域
@ExcelColumn("代理区域")
private String agentAreaName;
//区域
@ExcelColumn("区域")
private String areaName;
// //代理商名称
// @ExcelColumn("代理商")
// private String primaryUserName;
// @JsonIgnore
// @IgnoreExport
// private String companyId;
// //客户
// @ExcelColumn("客户")
// private String companyName;
//代理商
@ExcelColumn("服务代理商")
private String agentName;
//客户
@ExcelColumn("客户")
private String customerName;
//设备编号
@ExcelColumn("设备编号")
private String deviceNo;
//设备类型
@ExcelColumn("设备类型")
private String deviceType;
//设备机型
@ExcelColumn("设备机型")
private String equipmentModel;
//发货日期
@ExcelColumn("发货日期")
private String shipmentDate;
//使用时长
@ExcelColumn("使用时长(小时)")
private Integer useTime;
//质保状态
@ExcelColumn("质保状态")
private String warrantyStatusDesc;
//提交时间
@ExcelColumn("提交时间")
private LocalDateTime createTime;
//提交人
@ExcelColumn("提交人")
private String createBy;
//所属CQM
@ExcelColumn("所属CQM")
private String cqms;
//工单负责人
@IgnoreExport
private String cqm;
@ExcelColumn("主要负责人")
private String firstHandle;
public String getFirstHandle() {
return CollectionUtil.get(StrUtil.split(handle, ","), 0);
}
//被分配人
@ExcelColumn("被分配人")
private String handle;
//当前处理人
@IgnoreExport
private String currentHandle;
//处理完成时间
@ExcelColumn("处理完成时间")
private LocalDateTime completeTime;
//关闭时间
@ExcelColumn("关闭时间")
private LocalDateTime closeTime;
//事故等级，0：一般；1：较严重；2：严重
@IgnoreExport
private Byte accidentLevel;
//事故等级
@ExcelColumn("事故等级")
private String accidentLevelDesc;
public String getAccidentLevelDesc() {
if (Objects.isNull(accidentLevel)) {
return "";
}
return Objects.requireNonNull(TicketAccidentLevel.findByValue(accidentLevel), "无效的事故等级:" + accidentLevel).getDescription();
}
//是否已关注
@IgnoreExport
private boolean followed;
@ExcelColumn("关注")
private String followedDesc;
public String getStateDesc() {
return Objects.requireNonNull(TicketState.findByValue(state), "无效的状态:" + state).getDescription();
}
public String getUrgencyDesc() {
if (Objects.isNull(urgency)) {
return "";
}
return Objects.requireNonNull(TicketUrgency.findByValue(urgency), "无效的紧急程度:" + urgency).getDescription();
}
public String getFollowedDesc() {
return followed ? "已关注" : "未关注";
}
//评价
@IgnoreExport
private TicketEvaluateVO evaluate;
//处理时长
@ExcelColumn("处理时长")
private Long processingTime;
public Long getProcessingTime() {
if (TicketState.Processing.getState().compareTo(state) >= 0) {
return ChronoUnit.DAYS.between(createTime.toLocalDate(), LocalDateTime.now().toLocalDate()) + 1;
}
if (TicketState.Closed.getState().compareTo(state) >= 0) {
return ChronoUnit.DAYS.between(createTime.toLocalDate(), completeTime.toLocalDate()) + 1;
}
return null;
}
/**
* 问题描述
*/
@IgnoreExport
private String description;
/**
* 产量
*/
private String throughput;
}

11
nflg-mobilebroken-repository/src/main/java/com/nflg/mobilebroken/repository/entity/GongfuAnonymousTicket.java
View File

@ -82,4 +82,15 @@ public class GongfuAnonymousTicket implements Serializable {
* 创建时间
*/
private LocalDateTime createTime;
/**
* 代理公司编码
*/
private String agencyCompanyCode;
/**
* 代理公司名称
*/
private String agencyCompanyName;
}

11
nflg-mobilebroken-repository/src/main/java/com/nflg/mobilebroken/repository/entity/GongfuDispatch.java
View File

@ -162,4 +162,15 @@ public class GongfuDispatch implements Serializable {
* 最后更新时间
*/
private LocalDateTime updateTime;
/**
* 代理公司编码
*/
private String agencyCompanyCode;
/**
* 代理公司名称
*/
private String agencyCompanyName;
}

10
nflg-mobilebroken-repository/src/main/java/com/nflg/mobilebroken/repository/entity/GongfuTicket.java
View File

@ -174,4 +174,14 @@ public class GongfuTicket implements Serializable {
*/
@TableLogic(value = "0", delval = "1")
private Integer isDelete;
/**
* 代理公司编码
*/
private String agencyCompanyCode;
/**
* 代理公司名称
*/
private String agencyCompanyName;
}

5
nflg-mobilebroken-repository/src/main/java/com/nflg/mobilebroken/repository/service/impl/GongfuAnonymousTicketServiceImpl.java
View File

@ -62,6 +62,7 @@ public class GongfuAnonymousTicketServiceImpl extends ServiceImpl<GongfuAnonymou
.last("LIMIT 1")
.one();
String no = lastTicket == null ? TicketUtil.getNextNo("GFGD", null) : TicketUtil.getNextNo("GFGD", lastTicket.getNo());
DeviceInfoVO device = deviceService.getByDeviceNo(request.getDeviceNo());
GongfuAnonymousTicket ticket = new GongfuAnonymousTicket()
.setNo(no)
.setDeviceNo(request.getDeviceNo())
@ -72,7 +73,9 @@ public class GongfuAnonymousTicketServiceImpl extends ServiceImpl<GongfuAnonymou
.setDescription(request.getDescription())
.setPhone(request.getPhone())
.setEmail(request.getEmail())
.setCreateTime(LocalDateTime.now());
.setCreateTime(LocalDateTime.now())
.setAgencyCompanyCode(device.getServiceAgentCode())
.setAgencyCompanyName(device.getServiceAgentName());
save(ticket);
List<FileUploadRecord> imagesRecords = new ArrayList<>();
if (CollectionUtil.isNotEmpty(request.getImages())) {

8
nflg-mobilebroken-repository/src/main/java/com/nflg/mobilebroken/repository/service/impl/GongfuTicketServiceImpl.java
View File

@ -71,6 +71,9 @@ public class GongfuTicketServiceImpl extends ServiceImpl<GongfuTicketMapper, Gon
@Resource
private IAppMessageService appMessageService;
@Resource
private IDeviceService deviceService;
@Transactional
@Override
public GongfuTicket add(TicketAddRequest request, Integer userId) {
@ -102,6 +105,11 @@ public class GongfuTicketServiceImpl extends ServiceImpl<GongfuTicketMapper, Gon
ticket.setState(TicketState.Processing.getState());
}
ticket.setCustomerName(AppUserUtil.getCustomerName());
DeviceInfoVO device = deviceService.getByDeviceNo(ticket.getDeviceNo());
ticket.setAgencyCompanyCode(device.getAgentCode());
ticket.setAgencyCompanyName(device.getAgentName());
save(ticket);
// Collection<String> files=CollectionUtil.addAll(request.getImages(),request.getAttachments());
List<FileUploadRecord> imagesRecords = new ArrayList<>();

5
nflg-mobilebroken-repository/src/main/resources/mapper/GongfuAnonymousTicketMapper.xml
View File

@ -3,13 +3,12 @@
<mapper namespace="com.nflg.mobilebroken.repository.mapper.GongfuAnonymousTicketMapper">
<select id="search" resultType="com.nflg.mobilebroken.common.pojo.vo.AnonymousTicketSearchVO">
SELECT t.id,t.`no`,t.title,p.part_name AS 'component',d.customer_name AS 'customerName',d.agent_name AS 'agentName'
SELECT t.id,t.`no`,t.title,p.part_name AS 'component',d.customer_name AS 'customerName',t.agency_company_name AS 'serviceAgentName'
,t.device_no AS 'deviceNo',t.use_time AS 'useTime',t.create_time AS 'createTime',di.name AS 'warrantyStatusDesc'
,d.device_type AS 'deviceType',d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',t.phone,t.email
,t.description,c.area_name
FROM gongfu_anonymous_ticket t
LEFT JOIN gongfu_device d ON t.device_no=d.device_no
LEFT JOIN gongfu_device_type dt ON d.device_type=dt.device_type
LEFT JOIN gongfu_device d ON t.device_no=d.device_no and d.data_valid_state = 1
LEFT JOIN dictionary_item di ON d.warranty_state=di.id
LEFT JOIN gongfu_device_part p ON t.component_id=p.id
LEFT JOIN t_base_customer c ON c.agency_company_code=d.service_agent_code

2
nflg-mobilebroken-repository/src/main/resources/mapper/GongfuDispatchMapper.xml
View File

@ -3,7 +3,7 @@
<mapper namespace="com.nflg.mobilebroken.repository.mapper.GongfuDispatchMapper">
<select id="search" resultType="com.nflg.mobilebroken.common.pojo.vo.DispatchVO">
SELECT da.*,dv.customer_name,bc.agency_company_name as agent_name,af.reason as "delayReason",af2.id as
SELECT da.*,dv.customer_name,da.agency_company_name as serviceAgentName,af.reason as "delayReason",af2.id as
"applyforId",if(da.create_by_id =#{userId} or da.handler_user_id = #{userId},1,0) AS usort,di.name as "typeDesc"
FROM gongfu_dispatch da
LEFT JOIN v_gongfu_device dv ON da.device_no=dv.device_no

12
nflg-mobilebroken-repository/src/main/resources/mapper/GongfuTicketMapper.xml
View File

@ -54,7 +54,7 @@
AND t.handle_name LIKE CONCAT('%', #{request.handleUserName}, '%')
</if>
<if test="request.agentCode!=null and request.agentCode!=''">
AND d.agent_code=#{request.agentCode}
AND t.agency_company_code=#{request.agentCode}
</if>
<if test="request.areaCode!=null and request.areaCode!=''">
AND u.is_primary AND FIND_IN_SET(#{request.areaCode},fun_getPrimaryUserAreaCode(u.company_id))>0
@ -156,7 +156,7 @@
<select id="searchFromAdmin" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',d.agent_name AS 'agentName'
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',t.agency_company_name AS 'agentName'
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.solve_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed'
@ -180,7 +180,7 @@
<select id="searchAllFromAdmin" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',d.agent_name AS 'agentName'
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',t.agency_company_name AS 'agentName'
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.solve_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed'
@ -204,7 +204,7 @@
<select id="searchFromAdminAndFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',d.agent_name AS 'agentName'
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',t.agency_company_name AS 'agentName'
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.solve_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',true AS 'followed',auc.user_name AS 'cqm'
@ -228,7 +228,7 @@
<select id="searchAllFromAdminAndFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',d.agent_name AS 'agentName'
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',t.agency_company_name AS 'agentName'
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.solve_time AS 'completeTime',di.name AS 'warrantyStatusDesc',true AS 'followed'
,auc.user_name AS 'cqm',t.update_time AS 'closeTime',auh.user_name AS 'currentHandle'
@ -262,7 +262,7 @@
<select id="searchByFavouritesId" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',d.agent_name AS 'agentName'
,a1.area_name AS 'areaName','' AS 'agentAreaName',d.customer_name AS 'customerName',t.agency_company_name AS 'agentName'
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.solve_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',true AS 'followed',auc.user_name AS 'cqm'