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6 changed files with 58 additions and 31 deletions

View File

@ -1,5 +1,6 @@
package com.nflg.mobilebroken.admin.controller;
import cn.hutool.core.util.StrUtil;
import com.baomidou.mybatisplus.core.metadata.IPage;
import com.nflg.mobilebroken.admin.annotation.ApiMark;
import com.nflg.mobilebroken.common.constant.Constant;
@ -11,6 +12,7 @@ import com.nflg.mobilebroken.common.pojo.vo.AdminMessageVO;
import com.nflg.mobilebroken.common.pojo.vo.MessageConfigVO;
import com.nflg.mobilebroken.common.util.AdminUserUtil;
import com.nflg.mobilebroken.common.util.PageUtil;
import com.nflg.mobilebroken.repository.entity.AdminUser;
import com.nflg.mobilebroken.repository.entity.AppUser;
import com.nflg.mobilebroken.repository.entity.AppUserApplyfor;
import com.nflg.mobilebroken.repository.entity.Ticket;
@ -67,9 +69,14 @@ public class MessageController extends ControllerBase {
return ApiResult.success(PageUtil.convert(datas, d -> {
if (Objects.equals(d.getSource(), 0)) {
Ticket ticket = ticketService.getById(d.getSourceId());
AppUser appUser = appUserService.getById(ticket.getUserId());
d.setSourceCreateTime(ticket.getCreateTime());
d.setSourceCreateUserName(appUser.getName());
if (StrUtil.equals(ticket.getUserPlatform(), Constant.FROM_ADMIN)) {
AdminUser adminUser = adminUserService.getById(ticket.getUserId());
d.setSourceCreateUserName(adminUser.getUserName());
} else {
AppUser appUser = appUserService.getById(ticket.getUserId());
d.setSourceCreateUserName(appUser.getName());
}
} else if (Objects.equals(d.getSource(), 1)) {
AppUserApplyfor appUserApplyfor = appUserApplyforService.getById(d.getSourceId());
AppUser appUser = appUserService.getById(appUserApplyfor.getCreateBy());

View File

@ -570,8 +570,10 @@ public class TicketController extends ControllerBase {
@GetMapping("getTicket")
public ApiResult<TicketInfoVO> getTicket(@Valid @RequestParam @NotNull Integer id) {
Ticket ticket = ticketService.getById(id);
AppUser user = appUserService.getById(ticket.getUserId());
AdminUser adminUser=StrUtil.equals(ticket.getUserPlatform(),Constant.FROM_ADMIN)?adminUserService.getById(ticket.getUserId()):null;
AppUser user = StrUtil.equals(ticket.getUserPlatform(), Constant.FROM_APP) ? appUserService.getById(ticket.getUserId()) : null;
String areaName = "";
if (Objects.nonNull(user))
if (user.getIsPrimary()){
areaName=StrUtil.join(",",customerService.getAreas(Arrays.stream(user.getCompanyId().split(",")).map(Integer::parseInt).collect(Collectors.toList())));
}else if (Objects.nonNull(user.getAreaId())){
@ -617,8 +619,8 @@ public class TicketController extends ControllerBase {
.setImages(getFileVOs(ticket.getImages()))
.setAttachments(getFileVOs(ticket.getAttachments()))
.setCreateUserId(ticket.getUserId())
.setCreateUserName(user.getName())
.setCreateUserAvatar(user.getAvatar())
.setCreateUserName(Objects.nonNull(user)?user.getName():adminUser.getUserName())
.setCreateUserAvatar(Objects.nonNull(user)?user.getAvatar():adminUser.getAvatar())
.setCreateTime(ticket.getCreateTime())
.setAreaName(areaName)
.setCompanyName(device.getCustomerName())

View File

@ -25,7 +25,7 @@ public interface TicketMapper extends BaseMapper<Ticket> {
IPage<TicketVO> searchFollow(IPage<?> page, TicketSearchRequest request, Integer userId,String from,String language);
IPage<TicketVO> searchArea(IPage<?> page, TicketSearchRequest request, String companyId, Integer userId,String language,Boolean isPrimary,String companyCode);
IPage<TicketVO> searchArea(IPage<?> page, TicketSearchRequest request, String companyId, Integer userId,String language,Boolean isPrimary,String companyCode,String from);
IPage<AdminTicketVO> searchFromAdmin(AdminTicketSearchRequest request, Integer userId, IPage<?> page);

View File

@ -5,6 +5,7 @@ import cn.hutool.core.util.StrUtil;
import com.baomidou.mybatisplus.core.metadata.IPage;
import com.baomidou.mybatisplus.extension.plugins.pagination.Page;
import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
import com.nflg.mobilebroken.common.constant.Constant;
import com.nflg.mobilebroken.common.constant.TicketState;
import com.nflg.mobilebroken.common.constant.TicketUrgency;
import com.nflg.mobilebroken.common.pojo.dto.UserDTO;
@ -132,19 +133,23 @@ public class TicketServiceImpl extends ServiceImpl<TicketMapper, Ticket> impleme
request.setEndTime(request.getEndTime().plusDays(1));
}
if (request.getType()==1){
return baseMapper.searchMy(new Page<>(request.getPage(), request.getPageSize()), request, user.getId(),user.getFrom(),language);
}else if (request.getType()==2){
return baseMapper.searchFollow(new Page<>(request.getPage(), request.getPageSize()), request, user.getId(),user.getFrom(),language);
}else if (request.getType()==3) {
String companyCode = "";
if (!user.getIsPrimary()){
TBaseCustomer customer=customerService.getById(user.getCompanyIds().get(0));
if (Objects.nonNull(customer)){
companyCode = customer.getAgencyCompanyCode();
return baseMapper.searchMy(new Page<>(request.getPage(), request.getPageSize()), request, user.getId(), user.getFrom(), language);
} else if (request.getType() == 2) {
return baseMapper.searchFollow(new Page<>(request.getPage(), request.getPageSize()), request, user.getId(), user.getFrom(), language);
} else if (request.getType() == 3) {
if (StrUtil.equals(AppUserUtil.getFrom(), Constant.FROM_ADMIN)) {
return baseMapper.searchArea(new Page<>(request.getPage(), request.getPageSize()), request, null, user.getId(), language, null, null, user.getFrom());
} else {
String companyCode = "";
if (!user.getIsPrimary()) {
TBaseCustomer customer = customerService.getById(user.getCompanyIds().get(0));
if (Objects.nonNull(customer)) {
companyCode = customer.getAgencyCompanyCode();
}
}
return baseMapper.searchArea(new Page<>(request.getPage(), request.getPageSize()), request
, StrUtil.join(",", user.getCompanyIds()), user.getId(), language, user.getIsPrimary(), companyCode, user.getFrom());
}
return baseMapper.searchArea(new Page<>(request.getPage(), request.getPageSize()), request
, StrUtil.join(",",user.getCompanyIds()), user.getId(),language,user.getIsPrimary(),companyCode);
}
return null;
}

View File

@ -36,6 +36,8 @@
FROM device d
INNER JOIN t_base_device_type dt ON d.device_type=dt.device_type
WHERE dt.device_state=1 AND d.device_no=#{deviceNo}
ORDER BY d.id desc
LIMIT 1
</select>
<select id="getDeviceTypeCqmList" resultType="com.nflg.mobilebroken.common.pojo.vo.CqmPersionResultVO">

View File

@ -85,9 +85,10 @@
<select id="searchMy" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
SELECT IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),a2.`name`) AS 'areaName',IF(tf.id IS NULL, false, true) AS 'followed'
,u.`name` AS 'createBy',IF(LENGTH(l.language_value)>0,l.language_value,p.part_name) AS 'component',t.*
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',IF(LENGTH(l.language_value)>0,l.language_value,p.part_name) AS 'component',t.*
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=IF(#{from}='app',0,1)
LEFT JOIN ticket_evaluate te ON t.id=te.ticket_id AND t.state=2
@ -100,10 +101,11 @@
<select id="searchFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
SELECT IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),a2.`name`) AS 'areaName',true AS 'followed'
,u.`name` AS 'createBy',true AS 'followed',t.handle,IF(LENGTH(l.language_value)>0
,IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',true AS 'followed',t.handle,IF(LENGTH(l.language_value)>0
,l.language_value,p.part_name) AS 'component',t.*
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.from=IF(#{from}='app',0,1)
LEFT JOIN ticket_evaluate te ON t.id=te.ticket_id AND t.state=2
@ -116,12 +118,13 @@
<select id="searchArea" resultType="com.nflg.mobilebroken.common.pojo.vo.TicketVO">
SELECT IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),a2.`name`) AS 'areaName'
,IF(tf.id IS NULL, false, true) AS 'followed',u.`name` AS 'createBy',IF(LENGTH(l.language_value)>0
,IF(tf.id IS NULL, false, true) AS 'followed',IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',IF(LENGTH(l.language_value)>0
,l.language_value,p.part_name) AS 'component',t.*
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=0
LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=IF(#{from}='app',0,1)
LEFT JOIN ticket_evaluate te ON t.id=te.ticket_id AND t.state=2
LEFT JOIN t_base_part p ON t.component_id=p.id
LEFT JOIN t_base_language_data l ON p.id=l.source_id AND l.language_code=#{language}
@ -133,6 +136,9 @@
<if test="isPrimary==true">
AND (u.id=#{userId} OR FIND_IN_SET(u.company_id,#{companyId}))
</if>
<if test="isPrimary==null">
AND t.user_platform='admin'
</if>
<include refid="searchWhereCondition"/>
ORDER BY t.id DESC
</select>
@ -140,15 +146,16 @@
<select id="searchFromAdmin" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),'') AS 'areaName',IF(u.is_primary,'',a2.`name`) AS 'agentAreaName'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed',auc.user_name AS 'cqm'
,t.solve_time AS 'closeTime',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
,t.handle_name AS 'handle'
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
LEFT JOIN device d ON t.device_no=d.device_no
LEFT JOIN device d ON t.device_no=d.device_no and d.data_valid_state=1
LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
LEFT JOIN dictionary_item di ON d.warranty_state=di.id
LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
@ -162,15 +169,16 @@
<select id="searchAllFromAdmin" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),'') AS 'areaName',IF(u.is_primary,'',a2.`name`) AS 'agentAreaName'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',IF(tf.id IS NULL, false, true) AS 'followed',auc.user_name AS 'cqm'
,t.solve_time AS 'closeTime',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
,t.handle_name AS 'handle'
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
LEFT JOIN device d ON t.device_no=d.device_no
LEFT JOIN device d ON t.device_no=d.device_no and d.data_valid_state=1
LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
LEFT JOIN dictionary_item di ON d.warranty_state=di.id
LEFT JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
@ -184,16 +192,17 @@
<select id="searchFromAdminAndFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),'') AS 'areaName',IF(u.is_primary,'',a2.`name`) AS 'agentAreaName'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',true AS 'followed',auc.user_name AS 'cqm'
,t.solve_time AS 'closeTime',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
,t.handle_name AS 'handle'
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
LEFT JOIN device d ON t.device_no=d.device_no
LEFT JOIN device d ON t.device_no=d.device_no and d.data_valid_state=1
LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
LEFT JOIN dictionary_item di ON d.warranty_state=di.id
LEFT JOIN admin_user auc ON t.cqm=auc.id
@ -206,15 +215,16 @@
<select id="searchAllFromAdminAndFollow" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),'') AS 'areaName',IF(u.is_primary,'',a2.`name`) AS 'agentAreaName'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',true AS 'followed'
,auc.user_name AS 'cqm',t.solve_time AS 'closeTime',auh.user_name AS 'currentHandle'
,dt.cqm_person_name AS 'cqms',t.handle_name AS 'handle'
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
LEFT JOIN device d ON t.device_no=d.device_no
LEFT JOIN device d ON t.device_no=d.device_no and d.data_valid_state=1
LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
LEFT JOIN dictionary_item di ON d.warranty_state=di.id
LEFT JOIN admin_user auc ON t.cqm=auc.id
@ -237,19 +247,20 @@
<select id="searchByFavouritesId" resultType="com.nflg.mobilebroken.common.pojo.vo.AdminTicketVO">
SELECT t.id,t.`no`,t.title,t.state,t.urgency,p.part_name AS 'component',t.question,t.reason
,IF(u.is_primary,fun_getPrimaryUserArea(u.company_id),'') AS 'areaName',IF(u.is_primary,'',a2.`name`) AS 'agentAreaName'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',u.`name` AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,d.customer_name AS 'customerName',d.agent_name AS 'agentName',IF(t.user_platform='admin',au.user_name,u.`name`) AS 'createBy',t.device_no AS 'deviceNo',t.use_time AS 'useTime'
,t.create_time AS 'createTime',t.update_time AS 'completeTime',di.name AS 'warrantyStatusDesc',d.device_type AS 'deviceType'
,d.model_no AS 'equipmentModel',d.shipment_date AS 'shipmentDate',true AS 'followed',auc.user_name AS 'cqm'
,t.solve_time AS 'closeTime',auh.user_name AS 'currentHandle',dt.cqm_person_name AS 'cqms'
,t.handle_name AS 'handle'
FROM ticket t
LEFT JOIN app_user u ON t.user_id=u.id
LEFT JOIN admin_user au ON t.user_id=au.id
LEFT JOIN app_area a2 ON u.area_id=a2.id
INNER JOIN ticket_follow tf ON t.id=tf.ticket_id AND tf.user_id=#{userId} AND tf.from=1
<if test="favouritesId>0">
AND tf.favorites_id=#{favouritesId}
</if>
LEFT JOIN device d ON t.device_no=d.device_no
LEFT JOIN device d ON t.device_no=d.device_no and d.data_valid_state=1
LEFT JOIN t_base_device_type dt ON d.device_type=dt.device_type
LEFT JOIN dictionary_item di ON d.warranty_state=di.id
LEFT JOIN admin_user auc ON t.cqm=auc.id